Retail and Consumer Goods Solutions
In today’s market conditions retail chains are required to have outstanding customer service in order to retain customer loyalty. This is now more important than ever with the growing number of shopping options such as online stores.
Using technology supplied and supported by Gamma Solutions will improve operations both on the shop floor and within the warehousing environment through greater visibility of stock and lowered costs.
By using the rugged mobile computers, staff on the shop floor can assist customers with a range of queries including detailed product information, inventory location within the store and availability at other stores or within the distribution centre.
There are a number of different product options available to suit any business need. The mobile computers and readers can be used within gift registries, just to name one example, and mobile printers can be used to update tickets on the shelves immediately when a discrepancy is identified between shelf price and point of sale. The technology also has the ability to read damaged barcodes.
Mobile computers are becoming very popular in the field, allowing managers and sales personnel to spend more time on the shop floor interacting with customers whilst still having the ability to check and respond to emails, send tasks to other staff members and work on reports. Improving customer relationships and boosting profitability is only the beginning of the benefits these solutions can bring.
Products offered by Gamma Solutions can be used for:
- Inventory Management
- Price Management including markdowns
- Store Transfers
- Employee Training
- Gift Registry
- Ordering of stock
- Information terminals for customer assistance
- Receiving goods
- Customer returns
- Demand Management
- Stock Locations
- Work in progress tracking